Maryland COVID Crisis Challenges State’s Resilience
Facing rising COVID infections, Maryland is focusing on local solutions to an urgent crisis.
DetailsUSCIS Still Needs to Improve Application Processing Times
Processing times for many applications are exceedingly long at U.S. Citizenship and Immigration Services (USCIS), and there needs to be a way to shorten them.
DetailsTSA Still Needs Work on Courtesy Complaints – Even During the Pandemic
The virus is spreading, and air travel is down. Yet, TSA is continues to receive courtesy complaints from the traveling public.
DetailsQuestions from CDC for Cruise Ship Public Health Miss Wait Time Factors
Unless federal agencies ask the right questions, they are unlikely to get the answers they need.
DetailsWhy Has There Been a Substantial Increase in Privacy Complaints to DHS?
The most recent available DHS data show that privacy complaints over the last year have more than doubled. What is driving this huge increase?
DetailsTSA Customer Service Complaints Increasing in 2020
This year has been difficult for most people in the United States, including for those working at TSA.
DetailsTSA Chief Counsel Sues DHS Sec and IG – Kerner vs. Wolf and Cuffari
On January 6, 2020, TSA Chief Counsel Francine Kerner filed a 38-page complaint against DHS Secretary Chad Wolf and DHS IG Joseph Cuffari.
DetailsUSCIS Proposes New Fees for Asylum Seekers – Do They Make Economic Sense?
A notice of proposed rulemaking reveals USCIS may begin charging $50 for asylum applications.
DetailsThe Remote ID Proposed Rulemaking is Still Being Delayed
The notion that the UAS proposed rulemaking would be completed by September 2019 seemed unlikely. Indeed, that is the case.
DetailsTSA’s Problem with Data Accuracy
The consequences of disseminating incorrect data are vast, and TSA's problems with data accuracy are increasingly evident. This requires action.
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