Catalyst Partners Catalyst Partners

Archives

Trends in Latest TSA Customer Service Data Show Successes, Challenges

TSA collects a variety of customer service data, which reveal important trends in complaints and compliments that impact aviation and homeland security.

Details

TSA Complaint Data Reveals Airport Screening Trends

TSA is required to make its customer service information available to the public, and the data shows areas for improvement and emerging trends in aviation passenger and cargo screening.

Details

TSA is Changing the Math on PreCheck…for the Worse

TSA is no longer measuring PreCheck adoption as a percentage of all travelers but rather as a percentage of a subset called "frequent travelers." This is a worrisome shift.

Details

Who Should Be the Next Deputies at DHS and TSA?

With the departures of DHS Deputy Secretary Elaine Duke and TSA Deputy Administrator Huban Gowadia, nominees are needed quickly who can bring the right skillsets and capture bipartisan congressional support for confirmation. This is no small order.

Details

Virtual Kidnappings on the Rise – Law Enforcement Needs to Do More

Transnational organized criminal groups are using virtual kidnapping to extort money from Americans, and the U.S. law enforcement response seems to fall short.

Details

In Second Year of Trump Administration, the Perplexing State of Homeland Security

There is a long list of things in the homeland security arena that remain undone as the Trump Administration begins its second full year.

Details

After Hurricanes, Building Business Resilience Through Preparedness

Recovery efforts continue after hurricanes battered parts of the United States, and some businesses are struggling to return to normal operations. The value of preparedness affects day-to-day business operations, and we need to advocate the notion of being prepared.

Details

How will Data and Analytics Change the President’s Daily Briefing?

While the President's Daily Briefing is comprehensive, there remain factors and circumstances a president and their national security team will not have full insight into. That might be about to change.

Details

Doing the Tough Job – Elaine Duke Gets It Done

The "Acting" Homeland Security Secretary has already proven her merit and capacity to permanently lead DHS.

Details

Five Questions for FEMA in Harvey, Irma Disaster Recovery

Texas and Louisiana are receiving $15 billion to help with recovery after Hurricane Harvey, and the aftermath of Hurricane Irma may require further federal money. Whenever amounts of money of this size are allocated or disbursed, accountability is fundamental....

Details

Element

Become a Member


Continue