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Airport Checkpoint Wait Times Driving Complaints Against TSA

Recently, a number of news articles have reported that long lines at our nation’s airports are getting longer. Is this having an impact on complaints against TSA year-over-year? Yup.

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Woes Continue at TSA – Who Can Save the Agency?

For years, news headlines have reported the Transportation Security Administration is missing the mark. It is the same story every time; the only thing that changes is the date of the article. With outrageous wait times at airport security...

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Security Mom Explains Security in a Way We Can All Understand

Juliette Kayyem’s new book, Security Mom, may be the most honest book I’ve read on how homeland security affects families and the communities in which we live. More importantly, it helps us understand, and explain to our family members,...

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Risk-Based Solutions for Reducing Airport Wait Times

People are flying in record numbers across the country, which is good news for the airline and tourism industry but not for travelers enduring long wait times at airport screening checkpoints. Something needs to change, and it starts with...

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Touring San Ysidro and Otay Mesa Ports of Entry

Folks at Customs and Border Protection (CBP) put together a tour of the San Ysidro and Otay Mesa ports of entry for a small number of bloggers and think tank representatives to take a look behind the scenes at...

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From the Front Lines – Port of Entry Wait Times at San Ysidro

At the San Ysidro Port of Entry, passenger vehicles are waiting 50 minutes in the Ready Lanes and 55 minutes in the Standard lanes. Having to wait nearly an hour in some cases and two hours in others provides...

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In Fight Against ISIS and AQ, What Does Success Look Like?

The George Washington University annual program, “Securing Our Future,” bought together national, homeland and cyber security experts to discuss U.S. security challenges and priorities. What emerged were three clear metrics for measuring success in the fight against ISIS and...

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Complaints Against TSA? Let Them Know!

If you have a complaint about how you were treated or concerning long processing times when going through Transportation Security Administration (TSA) airport security checkpoints, then contact the TSA Contact Center. Your complaints can help push Congress to allocate...

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TSA Needs to Do a Better Job of Managing Airport Wait Times

Minneapolis-St. Paul International Airport have been experiencing long security lines. TSA needs a web page where everyone can observe how long it takes to clear security and plan accordingly.

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In Metro Battles, Firings Ought to Go Both Ways

After the closing of Washington’s Metro system, Rep. Gerry Connelly declared some Metro employees should be fired. Leaders who make such pandering statements should look in the mirror to see who built, reinforced and enabled an operating and capitalization...

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