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Author Archive: Gary S. Becker

Collaboration at US Airports Could Yield Better Security, Commerce

Newly released data from the Transportation Security Administration (TSA) shows that for calendar year 2014, the agency received more than 30,400 complaints and 2,700 compliments. This reveals an opportunity for the private sector to work closely with TSA.

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CBP’s Global Entry – An Easy Win for Homeland Security

Much ink has been spilled over the balance between security and personal privacy. When it comes to immigration, I began thinking about where our national security apparatus could do a better job of things. Growing the CBP's Global Entry...

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Improving Customer Service, Security at Customs and Border

Jobs through additional customer spending can be created at our nation’s airports through improved Customs and Border Protection (CBP) customer service if CBP and the private sector work better together on this issue. Moreover, it will improve security.

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FOIA Request Delivers New CBP Data on Customer Complaints, Compliments

Newly released data from Customs and Border Protection shows that for calendar year 2014, the agency received more than 7,200 complaints and compliments, more than 30% of which were related to employee conduct.

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DHS Proposes Rule on FOIA – Comment Period Open

DHS recently proposed a rule on Freedom of Information Act regulations and concluded that "this rule does not impose additional costs on the public or the government.” I take exception to the fact that DHS has not been able...

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Problems Continue with FOIA Backlog at DHS

The Freedom of Information Act (FOIA) is a law that gives individuals the right to access information from the federal government; however, some agencies are doing a better job at responding to requests than others. I am currently part...

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After TSA Airport Failures, Security Versus the Economy

The recent DHS Inspector General test of TSA airport screening processes revealed a 95% failure rate. To improve, tradeoffs will have to be made, and they all have costs. How much the failure rate changes will depend on how...

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Inconsistent Wait Time Data from DHS

DHS needs a uniform policy across all components on disseminating high quality, objective data that provides utility to all who use it. The data needs to be transparent and reproducible. With regards to the collecting and posting of wait...

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Fixing the TSA FOIA Request Backlog with Risk Taking

There were about 160,000 unanswered FOIA requests in 2014, with the Department of Homeland Security accounting for 65%. The federal government has a culture of risk aversion, but there are four reasons why taking a smart risk in answering...

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